delivery terms


I. Shipping costs domestic


a) When you buy with a valid issued in Germany doctor's prescription, the shipping is free. For other orders, the shipping costs are variable and can be between 0.00 Euro to 7.10 Euro. For shipments abroad are calculated shipping costs in the amount of the resulting costs.

b) The costs for postage and packaging for goods from the company Ihle - Strumpffabrik within Germany, these amount regardless of the weight and size of the package to € 7.10.

c) Goods will be shipped with a German parcel service.

d) For a deposit order, the forward and return shipment of the survey sheet is free of charge for you.

e) The standard delivery is made with a German parcel service.

f) When purchasing multiple items you pay only once shipping, every other item we ship for free A pickup of the goods is not possible because the goods are shipped from the factory to our customers.


II. Shipping abroad

The shipping costs for the following countries are flat rate 9.95 EUR per order:

Belgium (BE), Denmark (DK), Luxembourg (LU), Netherlands (NL), Austria (AT)

The shipping costs for the following countries are a flat rate of 14.95 EUR per order:

France (F), Great Britain (UK), Spain (ES), Liechtenstein (LI)

The shipping costs for the following countries are a flat rate of 19.99 EUR per order:

Finland (FI), Ireland (IR), Italy (IT), Poland (PL), Portugal (PT), Sweden (SE), Norway (NO)

The shipping costs for the following countries are flat rate 29,50 EUR per order:

Greece (GR), Switzerland (CH)

The shipping costs for the United States of America (US) amount to a flat rate of 49.99 EUR per order.

In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases which we are not responsible for and which you must bear. These include, for example, costs of transferring money by credit institutions (for example, transfer fees, exchange rate charges) or import duties or taxes (for example, customs duties). For more information, please visit: https://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=EN and import VAT at https://auskunft.ezt-online.de/ezto/Welcome. do and especially for Switzerland at https://xtares.admin.ch/tares/login/loginFormFiller.do.


delivery time

Your order will be processed immediately after receipt by us. The delivery time is usually 3 - 6 working days.

We point out that this information is not binding.


transport damage

Despite all care, it can come with the delivery to damage during transport. In this case, we will of course refund you the damaged items for free.

Please note, however, the following procedure:

Transport damage must be complained to the supplier immediately upon receipt of the goods. They then inform us about detected transport damage. If you want to return goods, please inform us in advance by e-mail, fax or telephone.

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